Maintenance Request Form

The Maintenance Process:

1. Submit a request and answer 10 questions. Please provide photos or videos.

2. Our maintenance team reviews the issue and finds a suitable handyman. This may take a few days, depending on the handyman’s availability.

3. The maintenance team/handyman will contact you to arrange a time for the repair.

To proceed with your maintenance request, please ensure all the questions below are answered. Providing as much detail as possible will help us find the most suitable professional to resolve the issue efficiently.

Your Name*

Your Email*

Phone Number*

Property Address*

1. What issue are you experiencing? *

Please describe the problem in detail.

2. When did this problem start?*

Provide a specific date or timeframe.

3. Did you do anything before the problem occurred?*

For example, moving furniture, using a lot of water, or operating appliances.

4. Has this issue happened before?*

If yes, please provide previous repair records or details.

5. Have you tried to fix the problem yourself?*

If so, what steps did you take?

6. Is this issue significantly affecting your daily life?*

For instance, is it impacting water supply, electricity, or other essentials?

7. Where exactly is the problem located?*

Specify the exact location.

8. Are there any external factors that might have caused this issue?*

For example, extreme weather or construction work by neighbors.

9. What do you think might have caused this issue?*

Share your opinion.

Issue photos/videos*

Provide a clear photo that accurately reflects the issue. If the issue involves an appliance or electrical unit, include photos of the factory plate and model number.

L Real Estate

Shop B5, 99 Spencer Street

Docklands, VIC 3008

T: 03 9077 9775

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